Privacy Policy

Stroud Occupational Medicine PLLC Effective Date: August 2026

Stroud Occupational Medicine PLLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website (stroudoccmed.com), contact our clinics, or communicate with us by phone, email, or text message (SMS).

Information We Collect

We may collect the following types of information:

  • Contact information: name, mailing address, phone number, email address

  • Appointment and scheduling information: preferred appointment times, clinic location

  • Health and treatment information: information related to your medical evaluation, treatment, and workers' compensation claim, collected in connection with the care we provide (protected under HIPAA — see below)

  • Website usage information: pages visited, browser type, and general analytics data collected automatically when you use our website

  • Communication preferences: including your consent to receive text messages (SMS) from us, and the mobile number you provide for that purpose

Cookies

Our website may use cookies — small text files stored on your device — to support basic site functionality and to help us understand how visitors use our site.

  • Essential cookies are required for the website to function properly and cannot be disabled.

  • Analytics cookies help us understand visitor traffic in aggregate; no individual visitor is identified.

  • Third-party content, such as embedded maps, may set its own cookies. We recommend reviewing the privacy policies of those third parties directly.

You can disable cookies through your browser settings, though this may affect some site features.

How We Use Your Information

We use the information we collect to:

  • Schedule, confirm, reschedule, and remind you of appointments

  • Communicate with you about your care, including by phone, email, or SMS text message

  • Coordinate care and billing related to your workers' compensation claim, as authorized by Washington State L&I requirements

  • Respond to inquiries submitted through our website or by phone

  • Improve our website and services

  • Comply with applicable laws and regulations

We do not use your information for automated profiling or targeted advertising.

SMS / Text Messaging

If you provide your mobile phone number and consent to receive text messages from us, we may send you appointment reminders, scheduling confirmations, and related account or customer care notifications by SMS.

  • Message frequency may vary depending on your appointments and interactions with our clinic.

  • Message and data rates may apply, based on your mobile carrier plan.

  • You may opt out at any time by replying STOP to any message.

  • For help, reply HELP or contact us at (425) 930-9581.

  • SMS consent is not shared with third parties or affiliates. Your mobile phone number and SMS opt-in status are used solely by Stroud Occupational Medicine PLLC for the purposes described in this policy and are not sold, rented, or shared with third parties for marketing purposes.

How We Share Your Information

We do not sell your personal information. We may share information only in the following circumstances:

  • With treating providers, referring physicians, and clinical staff involved in your care

  • With Washington State Labor & Industries (L&I), self-insured employers, or claims administrators as required for workers' compensation claim processing and billing

  • With business associates and service providers who assist us in operating our practice (e.g., our website hosting provider, billing services, IT/telecommunications providers), under agreements that protect your information

  • As required by law, regulation, or legal process

  • With your explicit authorization

Protected Health Information (HIPAA)

Health information collected in connection with your medical evaluation and treatment is protected under the Health Insurance Portability and Accountability Act (HIPAA). Our use and disclosure of your health information is governed by our HIPAA Notice of Privacy Practices, available upon request at either of our clinic locations. This website Privacy Policy governs information collected through our website and general business communications — it does not replace or limit our HIPAA obligations regarding your medical records.

Your Washington State Privacy Rights

As a Washington resident, you have certain rights under the Washington My Health My Data Act (MHMDA) and other applicable state law regarding personal information collected through our website (separate from health information governed by HIPAA):

  • Right to access: request a copy of the personal information we hold about you

  • Right to correction: request that we correct inaccurate personal information

  • Right to deletion: request that we delete your personal information, subject to legal and medical recordkeeping retention requirements

  • Right to opt out: opt out of SMS or other non-clinical communications at any time

  • Right to non-discrimination: we will not discriminate against you for exercising these rights

To exercise any of these rights, contact us at info@stroudoccmed.com or (425) 930-9581. We will respond to verified requests within 30 days.

Data Retention

We retain website contact form submissions and appointment request information for as long as reasonably necessary to respond to your inquiry or provide requested services, or until you request deletion, whichever comes first. Medical records and clinical documentation are retained in accordance with Washington State law and HIPAA requirements.

Data Security

We use reasonable administrative, technical, and physical safeguards — including encrypted (HTTPS) website connections — to protect the information we collect from unauthorized access, use, or disclosure. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children through our website. If you believe a child has submitted information through our site, please contact us so we can remove it.

Third-Party Links

Our website may contain links to third-party sites, such as maps or review platforms. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any personal information.

Contact Us

Stroud Occupational Medicine PLLC

Kirkland Clinic: 12911 120th Ave NE, Suite H210, Kirkland, WA 98034 Mountlake Terrace Clinic: 6808 220th St SW #2, Mountlake Terrace, WA

Phone: (425) 930-9581 Email: info@stroudoccmed.com Website: stroudoccmed.com

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

SMS Terms of Service

By opting into SMS communications from Stroud Occupational Medicine, whether through a web form, verbal consent at our clinic, or another medium, you agree to receive text messages from us, including appointment reminders, scheduling confirmations, and customer care notifications.

  • Message frequency may vary.

  • Message and data rates may apply.

  • Reply STOP to any message to opt out at any time.

  • Reply HELP for assistance, or visit stroudoccmed.com.

  • See our full Privacy Policy above for details on how your information, including your SMS consent, is used and protected.

This Privacy Policy is intended to address HIPAA, the Washington My Health My Data Act, and carrier SMS/TCR requirements. It does not constitute legal advice — we recommend a brief review by a healthcare attorney to confirm full compliance.